All sales are final. We only replace items which are defective or damaged. Should you discover a product flaw upon receipt of your item(s), we will work to correct the issue, during which time it may be determined that the item can be corrected, reproduced and sent to you as a replacement of equal value or comparable to the value of the original item purchased, at no additional charge to you. If the item is no longer available, we will issue a refund.
The last thing we want is for you to be stuck with a damaged item. If your order arrives damaged, please let us know immediately by sending us an email at firstname.lastname@example.org.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart shown for the product on the site. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get it fixed for you.
If you'd like a different size, get in touch with us at email@example.com and we'll let you know what your next steps are.